Cancellation Policy
To provide the highest quality care and maintain appointment availability for all patients, we require at least 24 hours' notice for any appointment cancellation or rescheduling. Appointments canceled or rescheduled with less than 24 hours' notice will be subject to a $50 cancellation fee.
Patients who do not arrive for a scheduled appointment and do not provide notice ("no-show") will be charged a $100 no-show fee. Cancellation and no-show fees are the patient's responsibility and are not billable to insurance.
Late Arrivals
Patients arriving more than 15 minutes late may be asked to reschedule their appointment. In such cases, a late cancellation fee may apply.
Emergencies
We understand that unforeseen emergencies occur. Fees may be waived at the sole discretion of the practice in cases of illness, family emergency, severe weather, or other extenuating circumstances.
Credit Card on File
A valid credit card must be kept securely on file to reserve appointments. By scheduling an appointment, you authorize the practice to charge applicable cancellation or no-show fees in accordance with this policy. Credit card information is provided with the initial intake paperwork.
Additional Time Charges
Our practice charges based on the time and complexity of care provided rather than on procedures performed. Appointment fees are based on the scheduled visit length. If additional provider time is required beyond the allotted appointment time, additional charges may apply at a rate of $250 per hour, billed in increments proportional to the additional time spent. Any such charges will be reflected on your account and are the patient's responsibility.
Payment Due at Time of Service
As a cash-pay practice, payment is due in full at the time services are rendered unless other arrangements have been made in advance. We accept major credit cards, debit cards, HSA/FSA cards, and other payment methods as offered by the practice. Patients are responsible for all fees associated with their care, including any applicable charges for additional provider time, administrative services, or missed appointments.
Outstanding Balances
Any outstanding balance must be paid promptly upon receipt of an invoice or billing statement. The practice reserves the right to decline scheduling future appointments, withhold non-urgent administrative services, or require prepayment for future services until outstanding balances have been satisfied. Patients remain responsible for all unpaid charges incurred for services provided.
The information provided on this website is intended solely for educational and informational purposes and should not be construed as medical advice, diagnosis, or treatment. Information presented on this website is not a substitute for professional medical evaluation or care.
Accessing or using this website, submitting a contact form, sending an email, or communicating with the practice through this website does not establish a physician-patient relationship. A physician-patient relationship is formed only after the practice has accepted an individual as a patient and all applicable intake and consent requirements have been completed.
While we strive to provide accurate and current information, we make no guarantees regarding the completeness, accuracy, or timeliness of any content on this website. Reliance on any information provided by this website is solely at the user's own risk.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Effective Date: 07/07/2026
Your privacy is important to us. This Privacy Policy describes how our practice collects, uses, discloses, and safeguards information obtained through our website and in the course of providing healthcare services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Mailing address
- Information submitted through contact forms
- Appointment requests
- Information you provide when communicating with our practice
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of website access
- Referring websites
- Usage and navigation data
How We Use Your Information
We may use information collected through our website or practice operations to:
- Respond to inquiries and requests
- Schedule appointments
- Communicate with you regarding services
- Improve our website and patient experience
- Analyze website performance and usage
- Maintain business records
- Comply with legal and regulatory obligations
- Protect the security and integrity of our systems
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve website functionality and analyze website performance. Cookies are small files placed on your device that help websites recognize returning visitors, remember preferences, and improve user experience. You may disable cookies through your browser settings; however, some portions of the website may not function properly if cookies are disabled.
Website Analytics
To better understand how visitors interact with our website, we utilize third-party analytics services.
Google Analytics
Google Analytics collects information regarding website traffic and visitor behavior, including page views, visit duration, browser type, device information, and general geographic information. This information is used to improve website performance and user experience. Google may process collected information in accordance with its own privacy practices.
Microsoft Clarity
We use Microsoft Clarity to better understand how visitors interact with our website. Clarity may collect information relating to user interactions including clicks, scrolling activity, navigation behavior, session recordings, device information, and usage patterns. This information is used solely to improve website functionality, performance, and user experience.By using this website, you consent to the collection and processing of usage information through these analytics services.
Protected Health Information (PHI)
If you become a patient of the practice, certain information you provide may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). The collection, use, storage, and disclosure of PHI are governed by our Notice of Privacy Practices and applicable federal and state laws. Nothing in this Privacy Policy limits your rights under HIPAA.
Website Communications
Communications submitted through website forms, email, or text messaging may not always be fully secure methods of communication.Patients should avoid transmitting highly sensitive medical information through standard website forms unless specifically instructed to do so. If you have urgent medical concerns, please contact emergency services or seek immediate medical attention.Submission of information through this website does not establish a physician-patient relationship.
How We Share Information
We do not sell, rent, or trade personal information. We may disclose information:
- To service providers who assist in operating our business or website
- To technology vendors that support our systems
- To comply with legal obligations, court orders, or government requests
- To protect the rights, safety, and security of our patients, staff, or practice
- As otherwise permitted or required by law
- Any disclosure of Protected Health Information is conducted in accordance with HIPAA and applicable state laws.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your information, no method of data transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of any third-party website. Users should review the privacy policies of those websites independently.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the revised policy.
Our policies are designed to help us provide high-quality, personalized care while respecting the time and needs of all patients. They are not intended to take advantage of patients, but rather to create clear expectations and ensure that we can continue to offer attentive, professional medical services to everyone we serve.
We understand that every situation is unique. If you have any questions about these policies or how they may apply to your specific circumstances, please contact our office. We are always happy to discuss our policies, provide clarification, and work with patients whenever possible. Your understanding and cooperation are greatly appreciated and help us provide the best possible care.
