Honest answers to help you decide if we're the right fit for you.
Naturopathic Medical Doctors (NMDs) are trained, qualified healthcare professionals who graduated from an accredited, four-year, in-residence naturopathic medical school. We receive training in both conventional medical sciences and a broad range of natural therapies. In Idaho, we are primary care providers and our scope of practice includes the rights to diagnose and treat disease, order labs and imaging, prescribe medications, perform IV therapies, as well as minor surgical procedures.
Not at all, we'll take care of that. The appointment structure is simple and straightforward letting us evaluate your situation and recommend treatments that will work best. We know it can be overwhelming when presented with a lot of services and treatment options. We do our best to simplify the experience while keeping many options open to provide excellent care, no matter the concern.
Yes. The services and treatments we offer are carefully selected with both safety and effectiveness in mind. You'll notice that many of our techniques and therapies are gentle and low-force. That's intentional—we don't believe stronger is always better, especially when it may come at the expense of comfort or safety. Our goal is to provide effective care using approaches that are appropriate for each patient's needs.
A common misunderstanding is that healthcare is like retail products: the more expensive product is, or must be, better than the less expensive option. Healthcare is entirely different. The quality of care you receive is independent of the price tag. We are able to offer exceptional care at an exceptional price because our clinic is founded on good business principles. We keep our overhead low, and don't get greedy. At the end of the day, your wallet should not be the one making the decisions.
We do our best to cover a broad spectrum of conditions to provide care to as many individuals as possible, but we cannot cover everything. If your case is out of our scope to treat properly, we will ensure that you are referred to the proper physician who can care for you. The quality of your care is always our utmost priority.
Absolutely, we specialize our intakes so that they are more relevant for your chief complaint but we happily offer cross-specialty treatments/therapies for all patients. In fact, we often recommend physical medicine to internal medicine patients and vice versa for chiropractic patients. The whole body is connected and we treat it as such.
No, we operate as a cash-pay clinic. This allows us to spend more time with patients, make unbiased decisions about patients' care, and be transparent with our prices. Our prices often end up being less than you would pay for insurance co-pays and deductibles.
We accept cash, checks, credit cards, and debit cards. We do require a valid credit or debit card to be kept securely on file as part of our billing policy. Your card will only be charged after services are rendered or products are purchased, unless you prefer to pay using another accepted payment method at the time of billing.
Generally, yes. While most herbs are safe to use when taking medications, there are herb-drug interactions that must be avoided. Naturopathic doctors are specially trained in identifying and preventing harmful interactions which is why we place a focus on an in-depth medical history and inventory of current medications and supplements. If we recommend it to you, we can confidently say that it is a safe product for you to take.
Unfortunately, I've heard this many times. The reality is that, even when two clinics offer services with the same name, the quality of care can be vastly different. A patient's experience depends less on what is offered and more on how it is delivered.While we cannot guarantee outcomes, we can definitely guarantee the highest quality of care and patient experience. This is why our mission is based upon "Do Unto Others." If it's not good enough for us and our families, you won't find it here.
Yes, lab testing is generally ordered for patients after their initial visit so we know what tests need to be run. These findings are reviewed at the follow-up visit and the treatment plan is adjusted as necessary. High-quality, professional grade supplements are available for online ordering on Fullscript with a standard 10% discount. Additional supplements are available in the office not available online. We encourage everyone to order supplements from a high-quality source like Fullscript as supplements ordered from Amazon, Ebay, or other online retailers are known to be very susceptible to contamination and poor quality control.While we allow unrestricted access to order supplements, doing so without explicit recommendation is done at your own descretion and at your own risk, and you assume all responsibility and liability associated with their purchase and use.
Yes, we are happy to offer telehealth visits for consultations and follow-ups. Currently, these are limited to patients who are located in the state of Idaho at the time of the appointment. If you are located elsewhere, please contact us to discuss our options to care for you.
At NEH, we guide you toward lasting health and balance through personalized, holistic care.
